Privacy Policy

Effective Date: May 21, 2025
Managed by: MANO ENTERPRISES

SG Craft, operated by MANO ENTERPRISES, respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share data when you use our services.

1. Information We Collect
We may collect the following information:

Name, phone number, and email

Shipping and billing address

Order and transaction details

IP address, browser, and device type

Any correspondence sent to us (via email, chat, etc.)

2. How We Use Your Information
Your data is used for:

Processing and fulfilling orders

Providing customer support

Improving our products and website

Sending updates or promotional information (only if opted-in)

Legal compliance and fraud prevention

3. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and gather analytics data. You may disable cookies in your browser settings.

4. Sharing of Information
We do not sell or rent your personal information. We may share data with:

Courier partners for delivery

Payment processors for transactions

Law enforcement or government agencies if legally required

5. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.

6. Your Rights
You may:

Request access to your data

Ask for correction of inaccurate details

Request deletion of your data (subject to legal requirements)

Opt out of marketing emails

7. Data Retention
We retain your personal data as long as necessary to fulfill your orders, comply with legal obligations, and resolve disputes.

8. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect data from minors.

9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Changes to This Policy
We may update this policy occasionally. All changes will be posted on this page with an updated "Effective Date."

11. Contact Information
For any privacy-related questions or concerns, contact:

MANO ENTERPRISES
📍 51/A, 4th Cross, MMG Layout, Hootagalli, Mysore – 570018
📧 info@manoenterprises.in